Privacy Policy
Last Updated: October 26, 2023
Stellaris Horizon is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide to us when you visit our website, apply for our services, or interact with us in other ways. We adhere to the principles of the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Canada.
1. Collection of Personal Information
We collect various types of personal information, which may include:
- Contact Information: Name, address, email address, phone number, and other similar identifiers.
- Professional Information: Job title, company name, and industry when engaging in business interactions.
- Technical Information: IP address, browser type, operating system, unique device identifiers, and website usage data collected through cookies and other tracking technologies.
- Payment Information: (If applicable, for service transactions) Billing address and transaction details. We do not store full credit card numbers on our servers.
- Communications: Records of your correspondence with us, including emails, chat conversations, and phone calls.
2. How We Use Your Personal Information
We use the personal information we collect for the following purposes:
- To Provide Services: To deliver our aerospace technology services, fulfill contracts, and process transactions.
- Communication: To respond to your inquiries, provide customer support, and send you important updates or information related to our services.
- Marketing and Promotions: To inform you about new services, special offers, or other information we think may be of interest to you, in accordance with your preferences and applicable laws.
- Website Improvement: To analyze website usage, improve content, user experience, and functionality of our website and services.
- Security and Fraud Prevention: To protect our systems from unauthorized access, maintain data integrity, and prevent fraudulent activities.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Disclosure of Personal Information
We may disclose your personal information to third parties in the following circumstances:
- Service Providers: To third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., website hosting, data analysis, payment processing). These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: When required by law, such as in response to a subpoena, court order, or other legal process.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- Consent: With your explicit consent.
We ensure that any third parties who handle your data maintain comparable levels of privacy protection to those outlined in this policy.
4. Consent
By providing us with your personal information, you consent to its collection, use, and disclosure as described in this Privacy Policy. You have the right to withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide you with certain services.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws or regulations. When your personal information is no longer needed, we will securely destroy it or anonymize it.
6. Security of Personal Information
We employ reasonable administrative, technical, and physical safeguards designed to protect personal information from loss, theft, unauthorized access, disclosure, alteration, and destruction. While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
7. Your Rights
Subject to applicable law, you have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete personal information.
- Deletion: Request deletion of your personal information in certain circumstances.
- Withdraw Consent: Withdraw your consent to the processing of your personal information.
To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before responding to your request.
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and support our marketing efforts. You can control cookie preferences through your browser settings. Please refer to our Cookie Policy (link placeholder for future development) for more detailed information.
9. Links to Other Websites
Our website may contain links to third-party websites that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact our Privacy Officer at:
Stellaris Horizon2847 Space Park Way, Suite 450,
Richmond Hill, ON, L4C 0R3
CANADA
Email: [email protected]
Phone: +1 905-555-0188
By using our website and services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our website or services.